Our #1 priority is making sure every customer is completely satisfied, no matter how high their standards are.
We recently remodeled the home of an engineer and DIY hobbyist. He’d had trouble finding good help, since none of the contractors he’d hired were ever as precise as he was. Once we were finished, this homeowner got out his calipers and started measuring, right down to the millimeter.
He was so impressed with our attention to detail, he had this to say:
David Duffield, Overland Park, KS
“As a very competent DIYer, it has always been difficult for me to relinquish control and hire someone else to do work on my home. My past experiences with hiring contractors have always left me disappointed in the quality of workmanship and/or the professionalism of the contractor. I can honestly say that, for the first time, Cody and Downright Tile have exceeded my expectations. His crew was professional, timely, and the level of craftsmanship was exceptional. Cody took the time to plan the layout of the tile so there were professional results. I couldn't be happier and will definitely use them again on other projects. Thanks, Cody and Trent, for all of your efforts!”
Our commitment to quality work is unparalled. We include a 100% satisfaction guarantee right in our contract. In the incredibly rare instance a problem exists with our work, we'll fix it promptly at no additional cost and thank you for bringing it to our attention.
After one such instance, a customer was deligthed that we tore out their tile and re-did the installation at no charge when the aesthetics weren't up to par. That customer left us this glowing review:
Anna Challacombe, Merriam, KS
“We hired Downright Tile to re-tile our guest bathroom and they did a phenomenal job. We've never hired anyone with more integrity or attention to detail. They always showed up when they said they would, communicated expectations, did a really exceptional job on the tile itself, and went above and beyond to make sure we were happy with the finished project and that it met their exacting standards. I would highly recommend Downright Tile to anyone looking to have tile work done.”
That’s the Downright difference in action. No rushed jobs, no cutting corners, no pricing games. Just the thorough, personalized workmanship you expect and deserve.